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ESL News Syntellect and Prodapt Solutions Partner to Reach Growing Market in India

PHOENIX--(BUSINESS WIRE)--Syntellect Inc., a leading provider of Customer Interaction Management solutions, today announced a reseller partnership with Prodapt Solutions. Prodapt is part of the Jhaver Group of Companies with 4,500 employees across 40 locations. Headquartered in Chennai, India, Prodapt has offices in India, Europe and San Francisco, California.

Prodapt is focused on distributing Syntellect’s Apropos contact center solution and the Syntellect Voice Platform (rich self-service IVR) throughout India. Prodapt is a full-service partner and will provide system installation, configuration, training and support.

"The partnership with Prodapt Solutions is an example of Syntellect’s focused commitment to the global contact center market. Syntellect is confident that Prodapt will be successful in enabling the India market with advanced Customer Interaction Management solutions," states Randy Weeter, Vice President of Channel Development for Syntellect. “Prodapt’s success within India has positioned the organization to offer the next generation of technologies to contact centers.”

“Prodapt Solutions is proud to partner with Syntellect,” said Raghuraman, Chief Operating Officer of Prodapt Solutions. “Syntellect’s feature-rich suites of contact center products will open doors for us to expand our presence in a growing segment of the market.”

About Prodapt Solutions, Inc.

Prodapt is the youngest division of the 110-year-old Chennai (India) based Jhaver Group. Started in 1999, Prodapt provides comprehensive software engineering and services to Technology companies and ISVs, to accelerate development of software products and reduce time to market.

Visit Prodapt at www.prodapt.com.

About Syntellect

Syntellect is a division of Enghouse Systems Limited (TSX:ESL), a Toronto, Canada-based public company. Syntellect's Customer Interaction Management solutions match your customer's need for anytime, anywhere access with the enterprise's need to deliver an optimized customer experience. Syntellect leverages its suite of contact center products and experience to create powerful speech-enabled self-service and multi-channel interaction management solutions that deliver measurable results.

Visit Syntellect at www.syntellect.com.