Message #132 From:
Stock News Bot Date: January 8, 2007 03:00:00 AM
SI News Siemens OpenScape Now Available on Salesforce.com's AppExchange to Support Real-Time Communications for Financial Services
SAN FRANCISCO & BOCA RATON, Fla.--(BUSINESS WIRE)--Salesforce.com (NYSE:CRM), the market and technology leader in on-demand
business services, and Siemens Communications (NYSE:SI) today
announced the availability of Siemens OpenScape in the financial
services category of salesforce.com's AppExchange, the world’s
first on-demand application directory. The integrated solution provides
presence-enhanced calling, video and Web conferencing, and collaboration
solutions for salesforce.com customers. With OpenScape and Salesforce,
customers can benefit from improved cross and up-selling, increased
client satisfaction and significantly improved collaboration. Together,
salesforce.com and Siemens are redefining Open Communications with an
integrated approach to meet customer demand for real-time
communications. Built using the Apex on-demand platform, OpenScape is
now available for test drive and deployment at http://www.salesforce.com/appexchange.
Siemens has worked with salesforce.com to create a customized version of
its OpenScape solution for the financial services market that is
designed specifically to address the communication needs of today’s
financial advisor. The solution integrates fully with Salesforce to
provide presence-based services, such as click-to-dial calling,
conferencing, document-sharing and messaging features directly within
Salesforce embedded in the CRM workflow.
“Siemens provides Open Communications software
that breaks down the silos that currently exist between people,
processes, applications and communications. By integrating the
capability to communicate in real time across all mediums directly from
primary business applications, we are enabling the infusion of
context-sensitive communications directly into the business process,”
said Matt Blumenthal, Global Business Development, Siemens
Communications, Inc. “Salesforce is a great
application for us to provide this unique capability and AppExchange is
a terrific environment in which to showcase its value.”
Based on the Session Initiation Protocol (SIP), OpenScape is a software
utility that promotes communications between decision-makers to
facilitate business processes. OpenScape can be set up to determine
availability of another party, and then establish communications using a
preferred method, such as e-mail, instant message, cell phone, or other
means of IP communications. It also can set up virtual workgroups and
create instant conferences. OpenScape is designed to establish
communications from within any applications environment.
“Companies of all sizes can now go to the
AppExchange to deploy on-demand financial services applications for
wealth management, capital markets, retail banking, hedge funds and more,”
said Tien Tzuo, chief strategy officer, salesforce.com. “By
adding Siemens’ OpenScape to their Salesforce
implementations, financial services customers can seamlessly manage
their communications as easily as they manage their sales contacts.”
Apex and the AppExchange
Apex, the world’s first on-demand platform,
provides unprecedented ease of customization and integration enabling a
whole new generation of on-demand applications that go beyond CRM. All
Apex components and applications can be easily shared, exchanged and
installed with a few simple clicks via salesforce.com's AppExchange
directory, enabling all the innovation that Apex unleashes to benefit
the entire on-demand community.
Siemens’ OpenScape is one of more than 430
applications that are now available on salesforce.com’s
AppExchange, the world’s first on-demand
application directory, found at http://www.salesforce.com/appexchange.
The Apex platform, formerly known as the AppExchange platform, is
available today. As previously announced, the next release of the Apex
platform is currently scheduled to be available in conjunction with the
release of Winter ‘07, and the
Apex programming language is currently scheduled to be available during
the first half of 2007.
About salesforce.com
Salesforce.com is the market and technology leader in on-demand business
services. The company’s Salesforce suite of
on-demand CRM applications allows customers to manage and share all of
their sales, support, marketing and partner information on-demand.Apex,
the world’s first on-demand platform, enables
customers, developers and partners to build powerful new on-demand
applications that extend beyond CRM to deliver the benefits of
multi-tenancy and The Business Web across the enterprise. All Apex
components and applications can be easily shared, exchanged and
installed via salesforce.com's AppExchange directory, available at http://www.salesforce.com/appexchange.
Customers can also take advantage of Successforce, salesforce.com’s
world-class training, support, consulting and best practices offerings.
As of October 31, 2006, salesforce.com manages customer information for
approximately 27,100 customers and approximately 556,000 paying
subscribers including Advanced Micro Devices (AMD), America Online
(AOL), Avis Budget Group, Inc, Dow Jones Newswires, Nokia, Polycom and
SunTrust Banks. Any unreleased services or features referenced in this
or other press releases or public statements are not currently available
and may not be delivered on time or at all. Customers who purchase
salesforce.com applications should make their purchase decisions based
upon features that are currently available. Salesforce.com has
headquarters in San Francisco, with offices in Europe and Asia, and
trades on the New York Stock Exchange under the ticker symbol "CRM". For
more information please visit http://www.salesforce.com,
or call 1-800-NO-SOFTWARE.
About Siemens
Siemens AG (NYSE:SI) is one of the largest global electronics and
engineering companies with reported worldwide sales of $96 billion in
fiscal 2005. Founded nearly 160 years ago, the company is a leader in
the areas Medical, Power, Automation and Control, Transportation,
Information and Communications, Lighting, Building Technologies, Water
Technologies and Services and Home Appliances. With its U.S. corporate
headquarters in New York City, Siemens in the USA has sales of $18.8
billion and employs approximately 70,000 people throughout all 50 states
and Puerto Rico. Eleven of Siemens' worldwide businesses are based in
the United States. With its global headquarters in Munich, Siemens AG
and its subsidiaries employ 460,000 people in 190 countries. For more
information on Siemens in the United States: www.usa.siemens.com
About Siemens Communications, Inc.
Siemens Communications, Inc. is one of the world’s
leading vendors of Open Communications solutions for enterprises of all
sizes, enabling business processes to be more productive, faster and
more secure – with any device, network or
information technology infrastructure. The company is a wholly owned
subsidiary of Siemens AG with 17,000 employees globally and headquarters
in Boca Raton, Fla. For more information, visit www.usa.siemens.com/communications
Note: Siemens, Siemens OpenScape are registered trademarks of
Siemens AG or its subsidiaries and affiliates. All other company, brand,
product and service names are trademarks or registered trademarks of
their respective holders. Salesforce.com is a registered trademark of
salesforce.com, and Apex, AppExchange, The Business Web and Successforce
are trademarks of salesforce.com, Inc., San Francisco, California. All
other company, brand, product and service names are trademarks or
registered trademarks of their respective holders.
