Message #32 From:
NewsBot Date: November 14, 2006 05:30:00 AM
AVSO News Avatech Solutions Authorized for Autodesk(R) Gold Support
BALTIMORE--(BUSINESS WIRE)--Avatech Solutions, Inc. (OTCBB:AVSO.OB), the nationwide technology
experts for design, engineering, and facilities management, and an
Autodesk Premier Solutions Provider, announced today that its technical
support program is one of the first of an exclusive group of companies
selected to provide Autodesk®
Subscription Gold Support.
“We take great pride in the organization we
have built and the level of service that we provide our growing roster
of customers across the country,” said Avatech
President and COO, Scott Harris. “Our National
Support Center staff has won multiple Autodesk Excellence Awards, and
our team uses their real world industry experiences to efficiently
troubleshoot and resolve customer problems.”
“This Gold Support authorization validates
Avatech as being one of the most comprehensive providers of technical
support to Autodesk customers,” said Taylor
Pohlman, Vice President of Worldwide Product Support at Autodesk. “We
look forward to working with Avatech and are confident that as part of
this new program they will be integral in improving customer
satisfaction and ensuring the successful adoption of Autodesk solutions
among their customers.”
About Gold Support
Autodesk’s new Gold Support program provides
customers with rapid access to highly skilled technical experts with a
broad range of experience. Only a very select group of companies have
been authorized to provide Autodesk Gold Support, which gives customers
the following support options:
Unlimited toll-free telephone support Monday through Friday during
normal business hours
Online tracking and management of support cases
Up to four authorized callers
Local language support
Access to web-based self-service support and tools
About Avatech Solutions
Avatech Solutions, Inc. (OTCBB:AVSO.OB) is a nationwide design
automation and technology services company providing innovative
solutions that enable clients to more effectively design, develop, and
manage projects, products, and facilities. Avatech experts give
customers a competitive advantage through technology consulting,
implementation, integration, training, and support services exclusively
for the design, engineering, and facilities management industries.
Headquartered in Owings Mills, Maryland, Avatech is one of the largest
integrators of Autodesk software worldwide and a leading provider of PLM
solutions. Customers include industry leaders from the Fortune 500 and
Engineering News Record's Top 100 companies. Visit http://www.avatech.com
for more information.
About Autodesk
Autodesk, Inc. is a Fortune 1000 company, wholly focused on ensuring
that great ideas are turned into reality. With seven million users,
Autodesk is the world's leading 3D software company for the
manufacturing, infrastructure, building, media and entertainment, and
wireless data services fields. Autodesk’s
solutions help customers create, manage and share their data and digital
assets more effectively. As a result, customers turn ideas into
competitive advantage, become more productive, streamline project
efficiency and maximize profits.
Founded in 1982, Autodesk is headquartered in San Rafael, California.
For additional information about Autodesk, please visit www.autodesk.com.
All brand names, product names, or trademarks belong to their respective
holders.