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GLOW News Glowpoint Sees Increasing Demand for Its Managed Multi-Point Video Conferencing Services

HILLSIDE, N.J.--(BUSINESS WIRE)--Glowpoint, Inc. (OTC:GLOW.PK), a leading broadcast-quality, IP-based video managed service provider, announced that its managed multi-point conferencing services are seeing increased demand, demonstrated by several new customer agreements being reached as well as renewals of existing accounts. These agreements are the result of a renewed focus by Glowpoint to not only increase its managed conferencing services market share, but to grow the overall business with consistent, profitable, contracted revenue sources.

Glowpoint signed a number of minimum commitment managed conferencing services contracts in recent months that represent approximately $50,000 per month in recurring service revenue. In addition, the Company has added more than 30 new managed conferencing services clients during the last four months.

"Driving new contracted revenue from our managed conferencing services has multiple benefits for Glowpoint, including adding a predictable residual revenue stream," said Glowpoint's president and CEO, Michael Brandofino. "Conferencing services, often referred to as ‘Bridging,’ opens the door for us to show off the Glowpoint experience and expertise, which very often leads to additional opportunities to provide other managed video services into these accounts. In a number of cases, these customers started with ISDN as their means to communicate and we facilitated their multi-point calls through our bridging operation; then they migrated from major carriers to Glowpoint’s managed video solution involving our QoS IP services. We have a great competitive advantage here and remain focused on this strategy.”

"Because of Glowpoint's high-quality operation and the unparalleled level of customer service they provide, not to mention their cost effectiveness, we envision a continuing long-term relationship with them. It's important to our Firm that all our multi-point video conferencing calls operate flawlessly and be well managed, and that is what Glowpoint delivers," said Laurence A. Liss, chief technology officer for leading Philadelphia-based law firm Blank Rome LLP.

Glowpoint offers multi-point video conferencing services to customers around the globe by leveraging the Glowpoint network and bridges that are deployed in the U.S. and Europe. Glowpoint offers a variety of multi-point conferencing services from fully-managed to unassisted “bridging on demand” using Glowpoint’s own internally developed web-based scheduling tool called “Quickbridge”. The managed conferencing infrastructure contains technology from all of the leading manufacturers and will soon be one of the first service providers to support High Definition with the new Radvision Scopia MCU once it is released later this quarter. Glowpoint’s managed services are used by Fortune 500 Firms, federal and local governments, and a host of legal and professional service firms around the world.

About Glowpoint

Glowpoint, Inc. (OTC: GLOW.PK) is a world leading broadcast-quality, IP-based video managed service provider. Glowpoint offers video conferencing, bridging, technology hosting, and IP broadcasting services to enterprises, SOHOs, broadcasters, and consumers worldwide. The Glowpoint network carries an average of more than 60,000 video calls per month worldwide. Glowpoint is headquartered in Hillside, New Jersey. To learn more about Glowpoint, visit www.glowpoint.com.

The statements contained herein, other than historical information, are or may be deemed to be forward-looking statements and involve factors, risks, and uncertainties that may cause actual results in future periods to differ materially from such statements. These factors, risks, and uncertainties include market acceptance and availability of new video communication services; the nonexclusive and terminable-at-will nature of sales agent agreements; rapid technological change affecting demand for our services; competition from other video communications service providers; and the availability of sufficient financial resources to enable us to expand our operations, as well as other risks detailed from time to time in our filings with the Securities and Exchange Commission.