#12: KANA News KANA Leads Industry with New Onshore Software Development Strategy; Leading Provider of Customer Service Solution Restructures R&D Organization
MENLO PARK, Calif.--(BUSINESS WIRE)--Jan. 3, 2006--KANA Software, Inc. (Pink Sheets:KANA), a leading provider of Service Resolution Management (SRM) solutions, today announced that it is...
MENLO PARK, Calif.--(BUSINESS WIRE)--Dec. 14, 2005--KANA Software, Inc. (Pinksheets: KANA.PK), a leading provider of Service Resolution Management (SRM) solutions, today announced that it has added...
#10: KANA News KANA Named a Finalist in KMWorld Magazine's 2005 KM Promise Awards; KANA Recognized For Enabling Companies to Achieve Positive Business Results Through Knowledge-Powered Customer Service
MENLO PARK, Calif.--(BUSINESS WIRE)--Nov. 29, 2005--KANA Software, Inc. (Pinksheets: KANA.PK), a leading provider of Service Resolution Management (SRM) solutions, today announced that it has been...
MENLO PARK, Calif.--(BUSINESS WIRE)--Nov. 8, 2005-- KANA, IBM and Featured Leading Industry Analyst Will Also Host Pre-Conference Workshop Discussing the Business Case for Multi-Channel...
MENLO PARK, Calif.--(BUSINESS WIRE)--Nov. 7, 2005--KANA Software, Inc. (KANA.PK), a leading provider of Service Resolution Management (SRM) solutions, today announced preliminary financial results...
MENLO PARK, Calif.--(BUSINESS WIRE)--Nov. 3, 2005-- KANA, IBM and Featured Leading Industry Analyst Will Also Host Pre-Conference Workshop Discussing the Business Case for Multi-Channel...
#6: KANA News Communications Data Services, Inc. Aims to Improve Email Management with KANA Response; CDS Relies on KANA's Email Response Management Tool to Process More Than 2 Million Emails Annually
MENLO PARK, Calif.--(BUSINESS WIRE)--Oct. 31, 2005--KANA Software, Inc. (Pinksheets: KANA.PK), a leading provider of service resolution management (SRM) solutions, today announced that...
#5: KANA News KANA Receives TMC Labs 2005 Innovation Award for Customer Interaction Solutions(R) Magazine; KANA Resolution Singled out for Enabling Enterprise Contact Centers to Deliver Outstanding Customer Service
MENLO PARK, Calif.--(BUSINESS WIRE)--Oct. 26, 2005--KANA Software, Inc. (Pinksheets: KANA.PK), a leading provider of service resolution management (SRM) solutions, today announced that Technology...
#4: KANA News KANA and Patricia Seybold Group to Participate in CRM Panel at e-Financial WorldExpo; Industry Leaders to Discuss the Importance of Web Self-Service and Chat to Online Customer Satisfaction
MENLO PARK, Calif.--(BUSINESS WIRE)--Oct. 25, 2005--KANA Software, Inc. (Pinksheets: KANA.PK), a leading provider of Service Resolution Management (SRM) solutions, today announced that Chris Hall,...
#3: KANA News CORRECTING and REPLACING KANA and Allen Bonde Partner with KMWorld Magazine to Co-Host Best Practices Webcast; KANA Executive and SRM Industry Authority to Discuss the Benefits and Challenges of Implementing Self-Service Technology
MENLO PARK, Calif.--(BUSINESS WIRE)--Oct. 18, 2005--The URL in the Where section should read: Where: http://webinars.kmworld.com/details.asp?eventid=116 The corrected release reads: KANA AND...
MENLO PARK, Calif.--(BUSINESS WIRE)--Oct. 18, 2005--KANA Software, Inc. (Pinksheets: KANA.PK) today announced that the company will hold a conference call for investors on Monday, November 7, 2005...
#1: KANA News Siemens Reduces Contact Center Traffic by 50 Percent in 90 Days with KANA Knowledge Management Solution; KANA IQ Improves Efficiency and Consistency of Siemens Contact Center Staff
MENLO PARK, Calif.--(BUSINESS WIRE)--Aug. 15, 2005--KANA Software, Inc. (NASDAQ: KANA), a leading provider of Service Resolution Management (SRM) solutions, today announced that Siemens...
